Additional Information for California Residents

Pursuant to California law, we are providing additional information to California residents. Please read this information together with our Privacy & Cookie Notice.

Under California law, certain organizations need to disclose whether the following categories of “personal information” are collected, disclosed for an organization’s “business purpose,” “sold,” or “shared” as those terms are defined under California law. Below please find the categories of personal information about California residents that we collect, disclose, or “sell”. As a general practice, Wolters Kluwer does not sell or share personal information, but there are limited circumstances within our Health division’s journal publishing business where we may share personal information in a manner that could constitute a “sale” or a “share” under California law. We do not knowingly sell the personal information of minors under 16 years of age.

Note that while a category may be included below that does not necessarily mean that we have or collect information in that category about you. The personal information we collect depends on the nature of our interaction with you and the Services you may use. For example, while we collect credit card numbers for customers who purchase certain solutions, we do not collect or transfer credit card numbers of individuals that submit questions on our website’s “contact us” page.

Sensitive Information Disclosure. We may collect the following categories of sensitive personal information (as defined under California law): social security, driver’s license, state identification card, or passport number, account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account, and information on racial or ethnic origin, religious, or philosophical beliefs, or union membership, and precise geolocation. This information is collected in order to process transactions, comply with laws, manage our business, or provide you with services. Note that we do not use such information for any purposes that are not identified within the California Privacy Rights Act Section 1798.121. We do not “sell” or “share” sensitive personal information for purposes of cross-context behavioral advertising.

We and our third-party service providers collect personal information from the following sources:

• Direct interactions, such as, information on third-party websites or other information you may have made publicly available or information provided by third party sources, including but not limited to government entities, advertisers, and data resellers
• Data from third parties, such as, information on third-party websites or other information you may have made publicly available or information provided by third party sources, including but not limited to government entities, advertisers, and data resellers
• Automated tracking technologies, such as, information automatically collected about your interaction with our Services and websites using various technologies such as cookies, web logs and beacons and internet tags

Depending on how you interact with us and our Services, we may use and disclose personal information for the following business purposes:

• Auditing
• Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity,
• Detecting and repairing errors,
• Performing services on behalf of other businesses,
• Processing or fulfilling orders and transactions,
• Processing payments,
• Providing advertising or marketing,
• Conducting internal research for product and service development, and
• Improving, upgrading, and enhancing our services.

In addition to sharing personal information for the business purposes identified within the California Consumer Privacy Act, we also disclose personal information as needed, or required, with the following additional third parties:

• organizations involved in business transfers, e.g. to a purchaser or successor entity in the event of a sale or any other corporate transaction involving some or all of our business;
• other parties, e.g. as needed for external audit, compliance, risk management, corporate development and/or corporate governance related matters
• business partners as directed by an individual, or as needed to process an individual’s request; and
• governmental authorities and regulators, as required under applicable law.

Exercising Rights to Request Access and Request Deletion

Subject to certain exceptions, California residents have the right to request access, deletion and portability of their personal information as further described in the Privacy & Cookie Notice. California residents also have a right to opt-out of the sale of their personal information, where applicable. To exercise your opt-out right, please fill out the form located here or call the toll-free number listed below. If you would like to submit any other type of request, would like more information concerning the categories of personal information (if any) we share with third parties or affiliates for those parties to use for direct marketing purposes, or have additional questions about the personal information that we have about you, please contact us at: [email protected] or toll-free 1-800-423-2308 (USA and CANADA) or 1-877-755-1133

When you submit your request, we will take steps to attempt to verify your identity. We will seek to match the information in your request to the personal information we maintain about you. As part of our verification process, we may ask you to submit additional information, use identity verification services to assist us, or if you have set up an account on our website, we may ask you to sign in to your account as part of our identity verification process. Please understand that, depending on the type of request you submit, to protect the privacy and security of your personal information, we will only complete your request when we are satisfied that we have verified your identity to a reasonable degree of certainty.

We do not discriminate against individuals who exercise their rights under applicable law.

If we receive a request from an authorized agent, we have the right to verify with the data subject that the data subject indeed wants to take the action requested by the agent and will do so by contacting the data subject directly.

Last updated: March 5, 2024